# Scott Fordin 3 Ohio Avenue • Nashua, NH 03060 +1 (603) 325-1561 • **_Technical writing & illustration, Online & inline help, Information architecture & design_** --- ## Summary * Broad experience in salaried and project-based positions as a technical writer, illustrator, information architect, UI designer, online help developer, and multimedia author * Deep expertise with a wide range of tools and delivery models for text, illustration, photo, video, audio, online, context-sensitive, print, and live presentation * Comprehensive knowledge of Linux, MacOS, Windows, Solaris, iOS, and iPadOS} operating systems and development environments * My complete work experience and numerous samples are available on my website, [https://ohelp.com](https://ohelp.com) ## Experience ### Ab Initio LLC June 2011–March 2024 Lexington, Massachusetts > _Technical documentation & illustration, information architecture, graphics tools, consulting solutions_ * Embedded for five years (March 2016–February 2021) at JPMorgan Chase (JPMC) as part of several Ab Initio field-consulting and development teams * “Loaned” to JPMC for a non-Ab Initio Sheltered Harbor project (emergency standards and protocols under the auspices of the US Treasury Department) * Documented Ab Initio custom field-consulting solutions for various clients: - Ab Initio-on-Cloud Migration and Site Mover (Capital One) - Customer Interaction Platform (XL, Telkomsel) - Active>360 (XL, Telkomsel, Barclays Bank) - Co>Relate, Metadata-Driven Warehouse Platform, Productivity Pack (shared) * Established an internal documentation graphics standards team: - Cataloged and analyzed over 4500 images from the then-current product documentation to assess effectiveness, inconsistencies, and workflows - Wrote PHP, KSH, CSS, and cron scripts to generate nightly and on-demand image galleries from nightly documentation builds - Configured and maintained several Apache application servers to host image galleries and graphics tools - Created Illustrator, Photoshop, and Visio templates, styles, stencils and primitives; developed Snagit Profiles, Quick Palettes, and Stamp sets - Wrote graphics standards and tools chapter for the internal Writer’s Guide * Documented portions of the Co>Operating System Configuration Variable Reference and Co>Operating System Component Reference * Principal on the Control>Center documentation team through several releases ### Oracle Corporation February 2010–June 2011 Burlington, Massachusetts > _Technical documentation & illustration, information architecture & tooling, German translation_ * Documentation lead for the Web Space Server project * Documented the first major releases of the commercial and open-source versions of the fully Oracle-branded GlassFish Server product * Contributed illustrations and German localization of code samples for the Java EE 6 Tutorial * Performed product assessments, workflow analyses, and provided tooling and script support as part of the Sun-to-Oracle transition team ### Sun Microsystems March 1993–February 2010 Burlington, Massachusetts > _Technical documentation & illustration, multimedia authoring, information architecture & tooling, coding standards, German translation_ * Led Sun’s XML website for three years: - Developed overall information and site design - Wrote and illustrated more than twenty technical articles and executive summaries - Shepherded more than twenty new XML technologies through packaging, localization, copyright, and export control * Contributor on various Worldwide Web Consortium (W3C) and Java Community Process (JCP) API specifications and draft proposals, including WSCI, JAXB, WSPL, XML Pipeline, Java Management Beans, StAX * Awarded co-patent for inline help mechanism used in Solaris Management Console * Founder and co-lead of Online Help Development and Technical Authoring teams: - Member of SGML tagging standards team - Developed corporate-wide style guides and SGML tagging structures - Wrote PHP and shell scripts to migrate document sources from FrameMaker to SGML and to automate document source management and production * Documentation lead for Web Space Server project: - Wrote and illustrated documentation for open-source and proprietary products - Created and narrated several series of screencasts - Gave trade-show demonstrations * Documentation lead for Sun Social software: - Wrote and illustrated product documentation - Created and narrated several series of screencasts * Documentation lead for Java Compatibility Test Suite and TCK documentation sets for twenty-four individual Java technologies * Designed and wrote online help systems and Web-based programming guides for Solaris Enterprise Manager, Solaris Management Console, Solaris DHCP Server, NT-NFS, SunPC ### Louisiana Energy National Enrichment Facility July 2006–Dec. 2007 _(contract)_ Eunice, New Mexico > _German translation, technical documentation & illustration, courseware, content management_ * Wrote German-to-English translations of technical whitepapers, specifications, regulations, facilities procedures, and legal correspondence on nuclear medicine, nuclear safety, accident planning, nuclear enrichment plant design and maintenance, building codes and regulations * Wrote English summaries of German sources (abstracts, TOC, LOF, LOT) for fifteen nuclear enrichment plant, environmental, and health specifications * Translated UF6 Compendium (an introduction to uranium hexafluoride production and its roles in nuclear enrichment and reprocessing) from German into English * Developed information architecture for company Documentum implementation ## Older Entries Please contact me or see my résumé addendum for details about my older work — for example, at Kurzweil Computer Products/Xerox Imaging Systems, Project Software and Development, NuSphere Corporation, Torrent Systems, Thomson Financial, and Wang Laboratories, among many other clients. ## Publications * **“The Java EE 5 Tutorial”**; Addison-Wesley, 2006, 2008, 2010 _(contributing author)_; ISBN-13: 978-0321490292 * **“The Java Architecture for XML Binding (JAXB) 2.0”**; Java Community Process (JCP) specification, April 19, 2006 _(contributing editor)_ * **“Web Service Choreography Interface (WSCI) 1.0”**; World Wide Web Consortium (W3C) Note 8, August 2002 (contributing author, editor) * **“XML Pipeline Definition Language Version 1.0”**; World Wide Web Consortium (W3C) Note 28, February 2002 _(contributing editor)_ * **“Wabi 2: Opening Windows”**; Prentice-Hall, 1996 _(wrote, illustrated, designed; named a “Best Book of 1996” by **Unix Review** magazine, June 1997)_; ISBN-13: 978-0134616179 * **“Visual distress signals”**; SAIL magazine, December 1980, Volume 11, Issue 12 _(writing and photographs about safety flares and other visual distress signals)_ * **“Cross-Atlantic Yacht Race”**; Nikon World magazine, January 1977, Volume 9, Number 3 _(photo essay about transatlantic sailboat race)_ * **“A Seaman They Called ‘Young Boy‘”**; Long Island Newsday magazine, April 25, 1976 _(photographs and interview about transatlantic sailboat race)_ ## Education * **B.A. English, Tufts University, 1982** - Minor focuses in Engineering Sciences and Fine Arts - Completed five Independent Studies (Tufts credits) through Boston Museum of Fine Arts School: - Animation - Choreography (x2) - Painting (x2) - Fulfilled University Language Requirements in German and Spanish ## Software tools | Writing | Graphics | Video | | --- | --- | --- | | • Arbortext
• Bear
• Byword
• Drafts
• Editorial
• Emacs
• FrameMaker
• FreeMind
• LibreOffice
• Notepad++
• NoteTab Pro
• oXygen
• Scrivener
• SimpleMind
• Sublime Text
• TEXShop
• TEXstudio
• Ulysses
• vi/vim
• Word | • Affinity Designer
• Affinity Photo
• Amadine
• Concepts
• Focos
• GIMP
• Illustrator
• Inkscape
• Lightroom
• Linearity Curve
• Photoshop
• PowerPoint
• Procreate
• Snagit
• Visio





| • Camtasia
• ffmpeg
• HandBrake
• Linearity Move
• Premiere
• Subler
• TMPGEnc
• Vegas Studio












| | **Audio** | **Markup** | **Content management** | | • Audacity
• Ferrite
• ID3 Editor
• Reaper




| • CSS
• HTML
• JSON
• Markdown
• SGML
• TEX/LATEX
• XML
• YAML | • Confluence
• Drupal
• GitHub
• SharePoint
• WordPress



| | **Scripting & coding** | **Source control & issue tracking** | **Containerized deployment** | | • Bash/KSH/ZSH
• CGI
• Java
• JavaScript
• Perl
• PHP
• Python | • CVS
• Git
• Jira
• Perforce
• Subversion


| • Ansible
• Docker
• Helm
• Kubernetes



| | **Ab Initio** ||| | • Authorization Gateway
• Co>Operating System
• Co>Relate
• Control>Center
• GDE
• Metadata Hub
• Query>It
• Technical Repository |||